Sealed, unopened Face Reality, Vitamedica and Clove Hill products may be shipped back (at the expense of the customer) for exchange or store credit within 30 days of purchase. A $5 restocking fee will be applied to all items returned to us. I’m sorry, we do not offer refunds at this time.
If you have received a damaged or defective item, please contact us at firstname.lastname@example.org within 10 days of purchase for a Return Authorization Label. A replacement will be shipped to you free of cost.
Please note that orders typically ship within 2-3 business days. Very rarely do we have an item go on back order, however, if this were to happen we will notify you upon receipt of your order to let you know when it is expected to arrive.